Effective Date: 21st MAY 2025
At Vivin Indoor Stadium, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our stadium, website, or mobile application.
We may collect the following types of information:
Personal Information
Name, phone number, email address, age, gender, and emergency contact details during booking or registration.
Booking and Payment Data
Booking history, preferred timings, court selections, and payment method (via secure third-party payment gateways).
Device and Usage Information
IP address, browser type, operating system, and pages accessed on our website or app to improve user experience.
Location Data
If you use location-based features, we may collect GPS or location data (with your permission).
We use your data to:
Process bookings and payments.
Send booking confirmations, reminders, and updates.
Improve our services and personalize your experience.
Respond to your queries or support requests.
Inform you about special offers, promotions, or events (only if you opt in).
We do not sell or rent your personal information. We may share data only with:
Trusted third-party service providers (e.g., payment gateways, SMS/email services) for operational purposes.
Legal or regulatory authorities when required by law.
Emergency contacts in case of health or safety incidents.
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. All sensitive data is encrypted and stored securely.
Our website may use cookies and similar technologies to:
Understand browsing behavior.
Maintain session information.
Analyze traffic and improve performance.
You may disable cookies in your browser settings, but doing so may limit functionality.
You have the right to:
Access the personal data we hold about you.
Request corrections to your information.
Withdraw consent or request data deletion (subject to legal obligations).
To exercise these rights, contact us using the information below.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors without parental consent.
We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date. Continued use of our services indicates your acceptance of any changes.
If you have questions or concerns about this Privacy Policy, please contact:
Vivin Indoor Stadium
Kothagudem
Phone: 98661 85197
Email: info@vivinindoorstadium.com